01 Jul 2016
3 minute read
It has come to our attention that some of the soft toy teddy bears sold at the recent Royal London One-Day International have not been correctly labelled and subsequently we are issuing a recall for all of our 'WCCC Teddy' product.
While the product has been passed and awarded a safety certificate for; Mechanical and Physical Properties, Flammability and Migration of Elements, the product has not been correctly labelled with CE marks, Washing/Cleaning instructions and Product ID. This labelling fault falls short of our own high standards and this product recall is purely precautionary.
We apologise to our customers for any inconvenience caused and customers will be issued a full refund when the item is returned.
How to return
To return the WCCC Teddy, please visit the club shop which is open 9am-5pm Monday-Friday or call us on 0844 635 1902 (Option 1).